Each year our services provide help and new skills to thousands of people across the Commonwealth. Our work impacts all areas of life. See this short video about the impact of some of those services and the full details in our most recent evaluation report here
Boston.com
December 10, 2020
MA Realtors to train to mediate eviction disputes as part of a statewide effort.
The Boston Globe
February 2, 2021
Globe opinion supports use of restorative justice services.
The Salem News
July 7, 2022
Photo by Afif Kusuma on Unsplash
Letter outlines importance of conflict resolution skills at the conclusion of the skills training at The Resolution Center based in Beverly, MA
The Binns Report
Feb 24, 2023
The Resolution Center discussing the features and benefits of engaging trained mediators to help resolve all kinds of conflicts from personal to legal alternatives with the CEO/mediator Hannah Bowen and the treasurer/mediator Tom Jefferson
“The fact that the answer to a dispute is in the hands of the disputants and is right there waiting for them is awesome!”
$6,198,500 in shelter costs saved to 276 families facing eviction as a result of landlord/tenant mediation while nearly $1.7 saved in lost rent and court expenses.
“Really what we're trying to do is create a caring structure and a positive sense of community. It’s all about community wellness and connectedness. The community is suffering, and we need to talk about what we can do to help each other. Restorative Practices are a foundation for that conversation to begin." (Assistant Principal)
$3,078,632 recovered by consumers from consumer mediation.
$1,995,000 saved to courts from 655 cases mediated.
State funding produced a return on investment of $2.1 million through cost-savings and leveraged resources
610 volunteers provided 5,452 hours of service to support community mediation while 412, 582 people were made aware of services provided across all 14 counties of the Commonwealth.
Centers were beginning to return to normal following the Covid-19 impacts during the year resulting in increase in services and a return to some in person services. Data gathered during 2022 showed there were 5,277 people served through 2,499 new cases and 1,697 mediations took place with settlement rates of 72%.
