About
Resolution Massachusetts community mediation centers are independently operated, non-profit community centers around MA that offer conflict resolution services and training. Many have existed for over 30 years and are deeply embedded in their local communities.
Since 2013, Centers have received state operational grant funding through the MA Office of Public Collaboration (MOPC), which is the statutory State Dispute Resolution Agency and applied research center at the University of Massachusetts, Boston. In addition to administering the statutory Community Mediation Center Grant Program, MOPC also supports the Centers through program development, data gathering and providing evaluation.
In addition to MOPC, Centers work in collaboration with the MA Attorney General’s Office (Face to Face Consumer Mediation Programs), MA Trial Court, MA State Legislature, MA Bar Foundation and local agencies and foundations.
Our Mission
Our goal is for everyone in Massachusetts to understand the value and availability of community mediation centers as a source of support, and to know when and where to go for help.
Our Core Values
COMMUNITY FIRST
We are committed to working with people, communities and organizations across our state to provide the conflict resolution services they need.
ACCESS TO ALL
We believe that community mediation should be available to all regardless of cost, location, or type of dispute.
QUALITY MATTERS
We hold our mediators to high standards, providing intensive, skills-based training, apprenticeships, continuing education, and ongoing evaluation.
DEDICATED TO DIVERSITY
We value and serve people of all backgrounds, ethnicities, ages, genders, religions, and abilities.